Shop policies and ordering information
Midnight Gypsy Alchemy's Accepted Methods of payment:
* Visa, Master Card, American Express, Discover, PayPal,
ALWAYS FREE SHIPPING TO US AND INTERNATIONAL ORDERS.
Please note that all products I offer are hand made and made fresh to order with the exception of soap bars, they are not mass produced nor sit on a shelf until bought . My perfume oil infusions are kept on hand in small batches but they are NOT packaged and filled in their vials, roll on bottles nor are any other products offered filled in their containers until the day your order is filled . This is to ensure that all arrives at your door freshly made and that actual time and care went into each and every item made just for you. After all you are not just another order number you are my beloved customer and with each order I receive I will fill it to show how special you are and how honored I am that you have chosen
to use my products :)
*********************US ORDERS ************************
FREE SHIPPING -Your item/item will be processed and shipped within 8-10 business days Monday thru Friday in the order they are received .Orders placed on Friday afternoon , Saturday or Sunday will not be processed until the following Monday. Orders are sent USPS First Class/ Priority Mail so please allow up to 10 -12 days to receive your order to allow processing and shipping time . All US orders are shipped with delivery confirmation numbers.
****************For International Orders*************
For International orders method of shipment is First Class International 6-10 days for delivery once shipped but allow 15 or more days to receive your order which includes the 8-10 days processing time. Please make sure that the items you ordered are not prohibited in your country.
FREE SHIPPING -method of shipment is First Class International, a bar code label with customs number for is sent on all international packages this is not a tracking number but you can see see if your package has left the country and on its way to you..this can be found at www.usps.com. Contact me for this information and I will gladly send this to you. ***Please note packages are NOT insured. If you would like insurance please let me know as I am not responsible for lost packages; kindly request insurance if you are worried about postal delivery problemsIt is recommended that if additional insurance and tracking is requested the Registered mail method of shipment is used as to insure coverage in case of lost or misplaced items which will be an additional $20 .Contact me so that proper shipping charges can be made. Delivery time is 10-15 days once shipped but please note that at times it may take up to a month to receive once shipped depending on customs handling for your country .Once your order is shipped , I am no longer responsible for your package once turned over to the US Postal Service as I do not have control over the handling of packages once they have left my studio . I am not responsible for customs taxes and duties for International orders , this is entirely the buyers responsibility as well as being aware of their countries restricted and prohibited items. Please do not ask to have any packages marked and shipped as a "gift" to avoid tax/customs duties as this is illegal to do. Thanks for your understanding. Refunds and exchanges refunds and Exchanges*
If there is an problem with your order such as( incorrect items, missing items, or incomplete/damaged items) I will be happy to provide you with a replacement. I do not issue refunds or exchanges ,due to the nature of the products offered I cannot accept returns once items have left my studio and have been handled, opened or used. I do offer samples of my scents that are perfect to try a small amount to ensure that you are satisfied with your perfume scent before committing to a larger size .
If for any reason you find it necessary to change or cancel an order, please email MGA within 1-2 day of placing the order. After that time we may not be able to make any changes.
Please make sure to check the list of ingredients I use in all products and if unsure about any ingredient please contact
me and I will be happy to help .
If you have questions about personalizing a product for you,or if you need larger quantities please feel free to contact me at [email protected]
ALWAYS test for allergies first! Midnight Gypsy Alchemy is not held liable in any way, shape or form for any allergic reactions, rashes, sensitivities, misuse or loss. By purchasing my products you are agreeing to these terms.
Note: If you experience any discomfort or abnormal reaction, discontinue use and consult a medical professional.
To contact Midnight Gypsy Alchemy with any questions or
Thank you for your support and do drop by often or follow the MGA blog. New enchantments to be be added frequently !Copyright 2011-2016 Midnight Gypsy Alchemy All Rights Reserved. The product descriptions, images,logos, banners and product/label designs are the intellectual property of Midnight Gypsy Alchemy and may NOT be reproduced in any way without written consent.